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OpenAI has just made interacting with its star AI chatbot, ChatGPT, as easy as picking up the phone or sending a text. No longer confined to a web browser or app, users in the US can now dial 1-800-CHATGPT (1-800-242-8478) to engage in a spoken conversation with the AI. For those outside the US or preferring text-based interaction, ChatGPT can also be reached via WhatsApp by messaging the same number. This move marks a significant step towards making AI more accessible and integrated into our daily lives. My First Phone Call with ChatGPT As someone who has been following the development of AI language models with great interest, I couldn’t resist trying out this new feature. Dialing the number, I was greeted by a surprisingly natural-sounding voice, clearly synthesized but with a friendly and engaging tone. I started with a simple question, “What’s the weather like in San Francisco today?” The response was immediate and accurate, providing details on temperature, wind conditions, and even a suggestion to bring an umbrella due to the chance of rain. Intrigued, I moved on to more complex questions, asking for summaries of recent news events and even philosophical discussions on the nature of consciousness. While the responses were generally impressive, I did notice some limitations. Occasionally, the system seemed to struggle with understanding the nuances of my questions, leading to slightly off-topic answers. However, this is to be expected with any AI system still under development. Why Phone Calls and WhatsApp? The choice of phone calls and WhatsApp as new interfaces for ChatGPT is a strategic one. Here’s why: Limitations and Future Potential While the launch of phone calls and WhatsApp access to ChatGPT is exciting, it’s important to acknowledge the current limitations: Despite these limitations, the potential of this technology is immense. Imagine a future where you can: The Rise of Conversational AI OpenAI’s move to integrate ChatGPT with phone calls and WhatsApp is part of a broader trend towards conversational AI. As AI language models become more sophisticated, we can expect to see them increasingly integrated into our daily lives through various channels. This raises important questions about the future of human-computer interaction and the role of AI in society. OpenAI’s decision to make ChatGPT available through phone calls and WhatsApp is a bold move that pushes the boundaries of AI accessibility. While the technology is still in its early stages, it has the potential to revolutionize the way we interact with AI and access information. As conversational AI continues to evolve, we can expect even more innovative applications that will transform our lives in ways we can only imagine.

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